IPTV-usage FAQ

Why my free trial account works less than 24 hours, and it can not be accessed anymore?
When we activate the free trial account from our server, it begins to count.
Mon, 31 Oct, 2016 at 11:00 PM
All channels are junking/Laggy when i am watching, how to fix?
Reboot your router & device, and try again. 
Mon, 31 Oct, 2016 at 11:01 PM
Several channels are not working/black screen/broken voice, how to do?
We can not promise all channels are working properly due to your Internet speed and other tech issue.
Mon, 31 Oct, 2016 at 11:03 PM
Some channels are only having sound without images/video, how to fix?
Because of decoder setting problem, some channels are only having sound without images/video, please do as followings: 1 Click OK Button for 3 seco...
Mon, 31 Oct, 2016 at 11:09 PM
My M3U Playlist is out-date, Can my M3U Playlist be updated?
Yes, you can contact us for latest M3U playlist for latest channels.
Mon, 31 Oct, 2016 at 11:10 PM
XXX channel is available in your channels lists, but I can not see it during my free trial/usage, how to restore?
Our IPTV Channels are for reference only! We cannot promise all listed channel here will be available at point of trying or ordering, because our backen...
Mon, 31 Oct, 2016 at 11:11 PM
I can watch adult channels during my free trial, why adult channels is not available anymore after i purchase 1 year subscription?
The adult channels are not included if you do not pay extra for your 1 year subscription order. 
Mon, 31 Oct, 2016 at 11:12 PM
Why I do not get my order/IPTV Subscription or why I still can not access my channels after I place order?
After we get your paid order, we would process in 24-48 hours due to time difference or public holidays. Once we process your order, you would receive o...
Mon, 31 Oct, 2016 at 11:13 PM
Why I do not get my DHL/EMS/Fedex Tracking number after I place order?
Sorry, what we sell is IPTV Subscription, we would not ship any item at all. And we send iptv subscription via Email. 
Mon, 31 Oct, 2016 at 11:13 PM
Why I can not access my account and I can not watch anymore after I use your IPTV service?
First, please check your network connection, reboot your router and device, and then try again.   Secondly, if your network connection is no proble...
Mon, 31 Oct, 2016 at 11:14 PM